Senior Living Transformation Summit 2020 | Kisaco Research

Senior Living Transformation Summit

Leading technology and data driven transformation in the senior living industry

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Boston, MA, USA
26-27 February, 2020

Get the most out of the summit experience – bring your IT and business leaders and learn how to transform your community with technology. Click to view special discounts for registering as a group save up to $200.

“Senior housing is at this very crossroads today. The lack of technology literacy and the growing shortage of caregivers are pushing senior housing to view technology in a new way—as a vehicle to support a growing tech savvy population and optimize workflow to do more with less.”

“The 21st Century Senior Living Community,” a 2017 CDW white paper

Why Attend

From our dedicated research on innovation, technology adoption and the use of data in the senior living industry, it is evident that there are varying levels of maturity across the sector.

Some operators are making important purchasing decisions on what technology, information and systems are going to drive their business strategy. However, many understand the business case, have invested, and are in the process of implementing and operationalizing these innovations. 

Speakers will discuss their business transformation journey, the lessons they learned along the way and their thoughts on how you can do it. They will share what worked for them but more importantly, what didn’t!

Learn from leading senior living operators how to:

  • Align technology & IT strategy to tackle business critical challenges like operational efficiency & labour shortage
  • Build flexible and scalable systems and infrastructure for growth
  • Effectively pilot technologies to maximise ROI
  • Lead and manage technology change with staff and residents
  • Collect and analyse data for business intelligence & data driven decision making
  • Strengthen approaches to EMR’s adoption including information security, privacy and regulation considerations
  • Navigating and evaluating the vendor landscape

 

Who should attend?

Senior living providers from:

  • Assisted Living, Independent Living
  • Residential Care
  • Nursing Care & Homes
  • Continuing Care Retirement Community (CCRC)

with job titles of:

  • Chief Information Officer
  • Chief Technology Officer
  • Chief Information Security Officer
  • Chief Operating Officer

Senior Vice President/ Vice President / Director/ Head of:

  • Information Technology
  • Technology
  • Emerging Technology
  • End-User Technology     
  • IT Infrastructure / Systems
  • IT Products
  • Innovation & Strategy
  • IT Security
  • Information Security / Cyber Security
  • HIPAA Compliance
  • Information Systems
  • Business Intelligence/ data analytics
  • Data Governance/ Data Management

Speakers

 

Allison Groves

Director of Clinical Operations
Carlton Senior Living

Alli is Director of Clinical Operations at Carlton Senior Living where she oversees the clinical program of 11 communities supporting approximately 1,200 plus residents.  She graduated from Cornell University and has her Masters in Gerontology from USC.

Allison Groves

Director of Clinical Operations
Carlton Senior Living

Allison Groves

Director of Clinical Operations
Carlton Senior Living

Alli is Director of Clinical Operations at Carlton Senior Living where she oversees the clinical program of 11 communities supporting approximately 1,200 plus residents.  She graduated from Cornell University and has her Masters in Gerontology from USC.

 

Arthur W. Harvey III

Vice President and Chief Information Officer
Boston Medical Center Health System

Arthur W.

Arthur W. Harvey III

Vice President and Chief Information Officer
Boston Medical Center Health System

Arthur W. Harvey III

Vice President and Chief Information Officer
Boston Medical Center Health System

Arthur W. Harvey III, MS, CPHIMS has 30 years of experience in the healthcare informatics field with a particular focus on building high performing HIT teams at provider organizations.  He currently serves as Vice President and Chief Information Officer at Boston Medical Center Health System overseeing overall IT strategy for both Boston Medical Center and the Boston Medical Center HealthNet Plan.  Arthur holds a BA from Boston College in Economics and Computer Science as well as an MS in Information Technology Management from Brandeis University.  He is a Certified Professional in Healthcare Information Management Systems and serves as the chair of the CIO Council for the New England Chapter of HIMSS.

 

Chris Harper

Vice President of Communication
The Arbor Company

Chris Harper is the Vice President of Communication at The Arbor Company, an operator of more than 40 independent living, assisted living, and memory care communities in 11 states. At Arbor, Chris is responsible for the company’s digital and brand marketing strategies, internal and external communications, as well as anything related to technology. Prior to joining The Arbor Company, Chris served in roles in public affairs, operations, and show production in the entertainment and hospitality industry.

Chris Harper

Vice President of Communication
The Arbor Company

Chris Harper

Vice President of Communication
The Arbor Company

Chris Harper is the Vice President of Communication at The Arbor Company, an operator of more than 40 independent living, assisted living, and memory care communities in 11 states. At Arbor, Chris is responsible for the company’s digital and brand marketing strategies, internal and external communications, as well as anything related to technology. Prior to joining The Arbor Company, Chris served in roles in public affairs, operations, and show production in the entertainment and hospitality industry.

 

Doug Leidig

Chief Executive Officer
Asbury Communities

Doug Leidig

Chief Executive Officer
Asbury Communities

Doug Leidig

Chief Executive Officer
Asbury Communities
 

Kerin Zuger

Chief Strategy Officer
Right at Home

Kerin Zuger, Chief Strategy Officer, has been with Right at Home since June 2017. She is a seasoned healthcare executive, with more than 15 years of experience operationalizing mutually beneficial relationships to drive revenue. Kerin has had substantial success in developing new markets and establishing comprehensive, indirect channels. Her prior role, as Vice President at Air Methods Corporation, gave her unique insight into the tribulations of healthcare, specifically surrounding the logistics of patient navigation and tactical application of population health.

Kerin Zuger

Chief Strategy Officer
Right at Home

Kerin Zuger

Chief Strategy Officer
Right at Home

Kerin Zuger, Chief Strategy Officer, has been with Right at Home since June 2017. She is a seasoned healthcare executive, with more than 15 years of experience operationalizing mutually beneficial relationships to drive revenue. Kerin has had substantial success in developing new markets and establishing comprehensive, indirect channels. Her prior role, as Vice President at Air Methods Corporation, gave her unique insight into the tribulations of healthcare, specifically surrounding the logistics of patient navigation and tactical application of population health. Kerin has an undergraduate degree in speech and communications, and a master’s degree in business

 

Max Mosky

Director of Analytics
Morrison Community Living

Max leads a team of data scientists for Morrison Community Living, providing top-notch analytical and business intelligent solutions to internal and external reporting streams. He is known for creating data-driven solutions to help executives, clients and partners make better business decisions, recognize opportunities, and solve difficult problems using complex datasets and a combination of tools. His work in conducting opportunity analysis and predictive analytics allows Morrison to prescribe solutions that reduce costs and improve efficiencies in operations.

Max Mosky

Director of Analytics
Morrison Community Living

Max Mosky

Director of Analytics
Morrison Community Living

Max leads a team of data scientists for Morrison Community Living, providing top-notch analytical and business intelligent solutions to internal and external reporting streams. He is known for creating data-driven solutions to help executives, clients and partners make better business decisions, recognize opportunities, and solve difficult problems using complex datasets and a combination of tools. His work in conducting opportunity analysis and predictive analytics allows Morrison to prescribe solutions that reduce costs and improve efficiencies in operations. Max earned the honor of becoming the youngest director in Compass Group at the age of 25, through his reputation for developing business strategies and incubating new business models.

Max graduated from Emory University with a degree in mathematics and economics. Prior to joining Morrison, Max worked at Mercer Investments helping with institutional asset management with a focus on their private equity arm.

 

Moulay Elalamy

Vice President of Information Technology
Benchmark

Moulay Elalamy is Vice President of Information Technology for Benchmark, the largest provider of senior housing in the Northeast, where he oversees the infrastructure, applications and business intelligence teams and serves on the organization’s innovation task force. Moulay transitioned into senior living from the hospitality industry and holds an MBA in International Business from Bentley College near Benchmark’s home office in Waltham, Massachusetts.

Moulay Elalamy

Vice President of Information Technology
Benchmark

Moulay Elalamy

Vice President of Information Technology
Benchmark

Moulay Elalamy is Vice President of Information Technology for Benchmark, the largest provider of senior housing in the Northeast, where he oversees the infrastructure, applications and business intelligence teams and serves on the organization’s innovation task force. Moulay transitioned into senior living from the hospitality industry and holds an MBA in International Business from Bentley College near Benchmark’s home office in Waltham, Massachusetts.

 

Sara Kyle, Ph.D

Director of Resident Experience
Holiday Retirement

Sara Kyle, Ph.D.

Sara Kyle, Ph.D

Director of Resident Experience
Holiday Retirement

Sara Kyle, Ph.D

Director of Resident Experience
Holiday Retirement

Sara Kyle, Ph.D. is the Director of Resident Experience at Holiday Retirement where she is tasked withcreating and implementing resident programs that span across interests of 30,000 individuals.  She is committed to transforming the role of fragmented activity offerings into a connected community that empowers residents to pursue interests, utilize skillsets, and promote the undeniable need for older adults to share their wisdom and remain relevant in society.  She has worked with various technology and software solutions, pressing the industry to collaborate and simplify the offerings around engagement tracking and participation.  Sara has spent the last 10 years in the resident engagement space with all levels of care and holds a Ph.D. Kinesiology from Texas Woman’s University.

 

Scott Collins

Chairman & CEO
Link-age Ventures

Scott is the Chairman & CEO of Link-age Ventures which provides private equity investment in early stage companies with products, services & technology for older adults; and Link-age Connect which provides market research services to companies wanting to better understand the aging consumer and Link·age Solutions which provides group purchasing solutions to more than 825 senior living locations throughout the US  Scott has extensive experience in executive management, leadership development and contract negotiation.

 

Scott Collins

Chairman & CEO
Link-age Ventures

Scott Collins

Chairman & CEO
Link-age Ventures

Scott is the Chairman & CEO of Link-age Ventures which provides private equity investment in early stage companies with products, services & technology for older adults; and Link-age Connect which provides market research services to companies wanting to better understand the aging consumer and Link·age Solutions which provides group purchasing solutions to more than 825 senior living locations throughout the US  Scott has extensive experience in executive management, leadership development and contract negotiation.

 

Prior to joining Link-age, Scott was a Vice President with GE Capital Commercial Asset Funding and held senior management positions in the commercial real estate and textile industries.

When he’s not at work or with his family, Scott donates his time as a volunteer on the Foundation Boards of Cincinnati State and LeadingAge Ohio.

 

Patrick Sampsell

Chief Environmental and Facilities Officer
Masonic Villages

Patrick Sampsell

Chief Environmental and Facilities Officer
Masonic Villages

Patrick Sampsell

Chief Environmental and Facilities Officer
Masonic Villages
 

Janet Lillevold

Senior Vice President Transformation Office
New Perspective Senior Living

Janet is an accomplished business leader with passion, agility, and a history of executive roles in organizations, from small to Fortune 500 businesses.  She enables companies facing major challenges or desiring high growth to succeed through transformation, operational efficiency, infrastructure, exceptional service delivery, and cross functional and vertical integration.   How - by focusing on customer and business needs, assessing current state, developing future state, implementation and change management, and then continuous improvement.  Never losing sight that transformation starts a

Janet Lillevold

Senior Vice President Transformation Office
New Perspective Senior Living

Janet Lillevold

Senior Vice President Transformation Office
New Perspective Senior Living

Janet is an accomplished business leader with passion, agility, and a history of executive roles in organizations, from small to Fortune 500 businesses.  She enables companies facing major challenges or desiring high growth to succeed through transformation, operational efficiency, infrastructure, exceptional service delivery, and cross functional and vertical integration.   How - by focusing on customer and business needs, assessing current state, developing future state, implementation and change management, and then continuous improvement.  Never losing sight that transformation starts and ends with people.

 

Janet has held executive roles in software, healthcare, services, agriculture, & technology. She is SVP, Transformation Office and HIPAA Security Officer at New Perspective, a senior living company that is currently in four states and rapidly growing in number of communities and geographic locations.

 

Sarah Thomas

Innovation Lead
Aging 2.0

Sarah Thomas

Innovation Lead
Aging 2.0

Sarah Thomas

Innovation Lead
Aging 2.0
 

Scott Buchanan

Cheif Executive Officer
Ohio Masonic Homes

Scott Buchanan

Cheif Executive Officer
Ohio Masonic Homes

Scott Buchanan

Cheif Executive Officer
Ohio Masonic Homes
 

Erin Hayes

Co-Founder and Chief Revenue Officer
Enquire

Erin Hayes is the co-founder and Chief Revenue Officer of Enquire, a leading innovator in the senior care industry. She’s the driving force behind Enquire CRM, a CRM designed according to best practices for nurturing leads through the sales cycle and facilitating the admissions of residents and patients. Industry best practices, combined with cutting-edge innovation, have made Enquire the fastest-growing CRM in senior housing and healthcare.

Erin Hayes

Co-Founder and Chief Revenue Officer
Enquire

Erin Hayes

Co-Founder and Chief Revenue Officer
Enquire

Erin Hayes is the co-founder and Chief Revenue Officer of Enquire, a leading innovator in the senior care industry. She’s the driving force behind Enquire CRM, a CRM designed according to best practices for nurturing leads through the sales cycle and facilitating the admissions of residents and patients. Industry best practices, combined with cutting-edge innovation, have made Enquire the fastest-growing CRM in senior housing and healthcare. As an expert in data management and technology solutions, Erin also helps clients increase their census and occupancy by advising them on how to implement sales systems, measure performance and translate community data into actionable insights.

 

David Sawyer

CEO & Founder
TSOLife

David is the Founder & CEO of TSOLife, a Florida based company that focuses on providing the most in-depth information on who your residents are using the first-of-its-kind resident insight platform. Bringing a unique perspective and tech experience to the senior living industry, David educates on powerful, innovative topics such as business intelligence and artificial intelligence. 

David Sawyer

CEO & Founder
TSOLife

David Sawyer

CEO & Founder
TSOLife

David is the Founder & CEO of TSOLife, a Florida based company that focuses on providing the most in-depth information on who your residents are using the first-of-its-kind resident insight platform. Bringing a unique perspective and tech experience to the senior living industry, David educates on powerful, innovative topics such as business intelligence and artificial intelligence. 

 

Paul Bennie

Business Development Director
ProfitSword

After graduating from Brigham Young University, Paul started his hospitality career in Pennsylvania working in various management positions and hotels including General Manager and Regional Director of Operations before becoming a business and finance analyst in 2002. Paul joined ProfitSword in 2010 and after several leadership roles within ProfitSword is now leading the global hospitality sales efforts for the company.

Paul Bennie

Business Development Director
ProfitSword

Paul Bennie

Business Development Director
ProfitSword

After graduating from Brigham Young University, Paul started his hospitality career in Pennsylvania working in various management positions and hotels including General Manager and Regional Director of Operations before becoming a business and finance analyst in 2002. Paul joined ProfitSword in 2010 and after several leadership roles within ProfitSword is now leading the global hospitality sales efforts for the company. Paul is in charge of increasing revenues in the hospitality market, and generating leads through inside and outside sales, tradeshows, industry conferences, and client meetings. Other tasks that Paul performs include creating detailed contracts and scope documents in order to protect both client and ProfitSword interests. He is also responsible for creating a smooth transition between the sales process and implementation.

 

Charles Turner

CEO
Kare

CharlesTurner is the CEO of Kare and onetime president of Lifewell Senior Living and PinPoint Senior Living where he led development and operations.

Charles Turner

CEO
Kare

Charles Turner

CEO
Kare

CharlesTurner is the CEO of Kare and onetime president of Lifewell Senior Living and PinPoint Senior Living where he led development and operations.

An innovator in the senior housing space, Charles is the CEO of Kare, which is creating solutions to solve the labor shortage in senior care. Charles is also CEO of Invidia for Seniors, a multi platform investment and advisory company focused on improving the senior housing and care industry. Prior to Invidia, Charles was the President of Lifewell Senior Living and PinPoint Senior Living where he led development and operating initiatives for the companies. Invidia invests time, money and resources in technologies and programs that provide improve care and evidence based outcomes for its residents.

 

Charles has been instrumental in identifying, developing and operating nearly a half billion dollars in Medical and Senior Housing projects including Hospitals, Medical Office Buildings and Assisted Living developments in several states throughout the Sun Belt United States.

 

Charles has also been Vice President of Finance, Planning and Operations for Attachmate (formerly NetIQ), a $400 Million software company, where he was responsible for financial management, strategic planning activities and real estate. Prior to Attachmate, Charles worked at BMC Software where he was responsible for internal strategic planning as well as restructuring the company’s real estate portfolio, saving the company over $30 Million per year in real estate expense from asset sales and lease restructuring. Charles also has several years’ experience in Big 4 consulting as well as industrial distribution management. Charles holds a B.A. in History and Politics from Wake Forest University and an M.B.A. in Finance from The University of Texas in Austin

 

Darren Mathis

CEO
Lincware

Darren Mathis is the Co-founder and CEO of LincWare, the creators of Admit+. Darren is always asking, "Are you wasting valuable hours chasing down admissions/move-in paperwork and exposing your organization to unnecessary risk?" Admit+ is a paperless, digital admissions platform, which collects, organizes and centralizes all admissions documents for electronic completion and eSigning. Reduce risk, cost, and time from this critical process.

Darren Mathis

CEO
Lincware

Darren Mathis

CEO
Lincware

Darren Mathis is the Co-founder and CEO of LincWare, the creators of Admit+. Darren is always asking, "Are you wasting valuable hours chasing down admissions/move-in paperwork and exposing your organization to unnecessary risk?" Admit+ is a paperless, digital admissions platform, which collects, organizes and centralizes all admissions documents for electronic completion and eSigning. Reduce risk, cost, and time from this critical process.

 

Cade McDonald

vCIO
The Arbor Company

Cade McDonald has twenty-five years of experience investing in and working with startup and technology companies. For the past five years, Cade leveraged his experience working as a vCIO consultant to senior leadership at The Arbor Company, Thrive Senior Living and Covington Investments.

Cade McDonald

vCIO
The Arbor Company

Cade McDonald

vCIO
The Arbor Company

Cade McDonald has twenty-five years of experience investing in and working with startup and technology companies. For the past five years, Cade leveraged his experience working as a vCIO consultant to senior leadership at The Arbor Company, Thrive Senior Living and Covington Investments. In this role, Cade has been involved in the healthcare operations and real estate development of twenty-six seniors housing communities.  Previously as Chief Operating Officer and cofounder of AchooAllergy.com, Cade grew the business over sixteen years from concept to $8MM in annual recurring revenue and successfully divested it to NAS Royal Heritage Home in 2016. He holds an MBA from The Goizueta Business School at Emory University and a BBA from the University of Georgia. He is a past board member of Entrepreneurs Organization (EO) Atlanta Chapter. He is an active member of Peachtree Church and US Masters Swimming and is an instrument rated, private pilot. Additionally, Cade serves as a volunteer at Pet Partners Pet Therapy and as a volunteer coach with the Firecrackers Fastpitch Softball Club.

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