Why Attend
The India RPA & Cognitive Congress is assembling leading service delivery and automation professionals for frank and pragmatic discussion about RPA, the benefits and opportunities of this technology, and the real-world challenges they’re facing in implementation. Use cases from early adopters will demonstrate how machine learning technology and digitization solutions, such as OCR and NLP, can take out the human touchpoints of a process and supercharge RPA. This discussion will be framed within analysis of the organizational transformation that is necessary to fully maximize the ROI from process automation and future technological innovations.
Key Topics Include:
- Quantifying and unlocking the potential of RPA: Building the business case, constructing a call-to-action proof-of-concept, selecting a process to pilot, the pros and cons of re-engineering before automating, vetting vendors and implementation partners, determining whether to start in F&A or HR, deciding whether to use an attended or unattended approach.
- Implementing RPA: Change management & communication, aligning realistic leadership expectations, qualifying success, establishing a governance model, managing bot security and IT infrastructure.
- Scaling RPA: Hub and spoke vs. ‘as a platform’, monitoring the performance of bots, managing global deployments, balancing speed and sustainability.
- ‘Supercharging’ RPA: Determining which processes are best suited to cognitive functionality and AI, and intelligently enhancing your RPA with that functionality.
- Digital Transformation: Reconfiguring your organization to take full advantage of digital innovation.
Who Will Be There
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Kisaco Audience Breakdown ChartHeads of Global Business Services30%
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Kisaco Audience Breakdown ChartHeads of Operational Excellence, Process Excellence, Process Automation, RPA CoE30%
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Kisaco Audience Breakdown ChartHeads of Digital Transformation, Business Transformation30%
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Kisaco Audience Breakdown ChartHeads of IT, Technology10%
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Heads of Global Business Services30%
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Heads of Operational Excellence, Process Excellence, Process Automation, RPA CoE30%
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Heads of Digital Transformation, Business Transformation30%
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Heads of IT, Technology10%
The Speakers
Pankajam Sridevi
Pankajam Sridevi is the Managing Director of ANZ Bengaluru Hub. She is leading a team of almost 7,000 staff in Technology and Operations based in Bengaluru, the information technology hub of India.
Pankajam joined ANZ in 2007. In her current role, she is leading the Technology and Operations teams in supporting the key global initiatives of the bank by building their core capabilities. She works with the leadership team to embrace end-to-end process improvements through a culture of change to get improved customer service, capability build, compliance and cost reduction.
Pankajam has also been spearheading the automation initiative in the delivery centres of ANZ. She is instrumental in supporting the spread of Robotics Process Automation (RPA) across multiple functional groups and countries.
One of her key focus areas has been acquiring the right talent, nurturing and retaining it. She is also passionate about developing homegrown leaders. Pankajam has been at the forefront of leading the diversity and inclusion agenda in ANZ through her steadfast focus on increasing the hiring of women leaders and persons with disabilities.
Prior to ANZ, Pankajam has worked in reputed companies and has over 28 years of rich experience in diverse segments ranging from manufacturing, technology (including design of integrated
process automation/systems, technology service management and software development), and IT-enabled services.
Pankajam holds an engineering degree from NIT, Kozhikode. Prior to ANZ, she has spent most of her career with Wipro and ABB across technology, operations and engineering.
Arvind Kasturirangan
Sunil Shah
Sunil Shah is the Deputy CEO of SG GSC and supports the CEO in the global implementation of the business plan. He is responsible for the overall management and governance of the organisation, effective transformation strategy for SG GSC and act as an innovation champion.
Sunil joined SG GSC in 2011. Prior to joining SG GSC, Sunil was Senior Director, Asset Management – IT at Fidelity Investments from 2004 to 2011. His previous assignments also include an eleven year stint with Infosys Technologies in their Banking and Capital Markets Division. In Fidelity, Sunil was instrumental in defining the roadmap and the strategy for the Asset Management IT organisation in Bangalore and defining engagement models that promoted better accountability and collaboration. Sunil holds a Computer Science Engineering Degree from the University of Mysore, and an MBA from INSEAD, Singapore and France.
Amrita Singh
Amrita has over 13 years of experience in the Financial Services industry. She has been with SG Global Solution Centre (SG GSC) since 2011 where she has spearheaded several key initiatives around emerging technology. A driver of innovation, she has led projects on Robotic Process Automation, Artificial Intelligence and Machine Learning to name a few. Currently she is the Global Program Director for Smart Automation, Corporate & Investment Banking Operations.
As an ‘agent of change’ she has played a pivotal role in the setting up of the RPA 'centre of excellence' at SG GSC. She connects the dots with her expertise in Process Excellence, RPA & Cognitive Technologies (OCR, ML, NLP) and liaises with several of the innovation wings at SG GSC.
Amrita has an MBA from the Indian School of Business where she earned a dual major in Analytical Finance & Strategic Marketing.
Rathnaprabha Manickavachagam
Prabha joined SG GSC in April 2010. She has since played several leading roles as within the ITEC team till June 2015. Prabha has been instrumental in starting the Innovation department - GSC/INO in July 2015 as an extension of RESG/INO in Paris, which now makes significant contribution to achieve the Innovation & Digital ambition that RESG has set rolling to accomplish for Societe Generale globally.
In her current role, she defines the SG GSC Digital Innovation Strategy as well as the IT Transformation strategy. She is accountable for key transformative initiatives on the axes of Expertise, Efficiency, Digital Transformation, Innovation, IT process engineering & operations. She is also responsible for the functioning of the Digital labs at SG GSC and has a fully integrated function into the Digital Transformation efforts of SG group.
Prior to joining Societe Generale, Prabha has worked in the Brokerage & Family Offices divisions at Fidelity Investments for over 6 years and earlier to that at GE Appliances in KY, USA for over 7 years.
Saravanan Kumar
Saravanan Kumar (SK) is a technology leader specializing in incubating and inducting new capabilities into enterprise and platform services. SK has conceptualized and successfully serviced APM, workload Automation, Agile Platforms, EaaS, Service Orchestration, DevOps and RPA/AI capabilities.
SK has Bachelor degree in Electrical and Electronics, Masters in Human Resource Management. Certification covers MCPs, CSQA, Neuro Linguistic Programming (NLP), ITIL, etc.,
In his current role he is the Global Head of Automation for Aon. Specializing in Intelligent Monitoring, DevOps, XaaS and RPA/AI Platform Services.
Tilak Banerjee
Tilak is a Director with DellEMC, he is responsible for Service Delivery, Customer Relationship and other strategic initiatives of the Global Business Services (GBS) team based out of Bangalore.
Tilak has more than 18 years of experience in Shared Service supporting industries like Pharma, Telecom, Media, Leasing and High-tech, in a number of senior leadership roles. He is one of the leading and most sought-after speakers in the Shared Service industry and his thought leadership in the areas of Robotic Process Automation, Analytics, Process Excellence and digital disruption have been recognized and appreciated by international Shared Service forums and practitioners across the globe.
Tilak is a Grad CWA (ICWAI) and a certified Green Belt in Six Sigma from GE(Fairfield). He is also an internationally published author, illustrator and photographer.
Vignesh Mohan
Vignesh Mohan is the Senior Manager, Digital Transformation at Dell EMC, with responsibility for RPA, Analytics and Business Intelligence programs. Vignesh has been working with Dell EMC for 7 years and heads the RPA, Analytics and BI operations teams in India. He is responsible for setting up the Robotic Automation Center at Bangalore.
Prior to joining Dell Technologies, Vignesh worked at Infosys BPO for 9 years, during his tenure at Infosys BPO he worked in multiple roles which include, BPO Consulting, PMO, Solution Design, Presales and Operations Management.
Vignesh holds a Bachelor’s Degree in Commerce with specialization in Accountancy and Services Marketing from St Joseph’s College of Commerce, Bangalore University
Anand Venkateswaran
Anand Venkateswaran is Vice President, Finance and Member, Board of Directors for Target India, a fully-owned subsidiary of Target Corporation (NYSE: TGT). Target is a Minneapolis based discount retailer with more than $69 billion in annual revenue, which serves guests (customers) at over 1,800 retail stores across the U.S.
Anand joined Target India in 2010 and has been leading the Finance team, managing overall responsibilities for strategy and operations. In this role, he is responsible for leading the Finance Operations team that supports global Finance and the Indirect Sourcing & Procurement CoE team that drives sourcing strategy in Minneapolis and Bangalore. Additionally, Anand heads the CFO/Controllership function for Target India.
Anand comes with over 20 years of diverse experience in corporate banking, business strategy, finance controllership, business transformation & re-engineering, risk management and the setting-up of Finance Global In-house Centers (GIC). He has worked with companies such as Citibank, Bank of America and American Express, and has experience leading global teams.
Anand is a management accountant (CMA) from the Institute of Cost Accountants of India, Certified Information Systems Auditor [CISA – non-practicing] from ISACA, and has passed the Certified Public Accountancy (CPA) examination from the Maine State Board of Accountancy. He also holds a B.Com. (Hons) from the University of Delhi.
Piyush Gupta
25+ Years in Finance & Accounting roles with Genpact, GE, Amersham, Nestle, E&Y
Chartered Accountant from the Institute of Chartered Accountants of India.
Sandeep Kulkarni
As the Head of Global Delivery Center, Sandeep heads the initiative to setup and manage a global center delivering all the back office (business) services across 20+ companies in the Tata Motor Group including Tata Motors, Jaguar Land Rover as well as the worldwide subsidiaries of Tata Motors & JLR.
The Tata Motors Group Global Delivery Centre is a hub and spoke GBS with the centralized operations in Pune. Started in Oct 2013, currently GDC supports business services for Purchase, HR, Finance and Sales Operations with a team size of about 2000.
Sandeep has led multiple outsourcing and off-shoring functions over the last 23 years in US and India, both from demand as well as supply side. He has extensive experience in strategy, set-up and management of Captives, Shared Services and Outsourced centers for Product Development, Support and Business Processes.
Prior to the current role, he managed the Rightsourcing initiative at Yahoo where he created and implemented a worldwide rightsourcing and rightshoring strategy. He also led Yahoo’s Shared Services center in Bangalore, India and Global Outsourcing function for product development and business services.
Over his career, he has successfully led offshoring/outsourcing/shared services functions at BEA, VeriSign, Symantec and Yahoo! He has also been in various roles with service providers including Practice Management, Delivery Management, Client Partner and Business Development.
Sandeep frequently speaks at several international forums and is featured in national and international media as a thought leader in the area of Shared Services and Outsourcing
Sandeep did his Engineering and MBA from India and is a Certified Outsourcing Professional.
Rajesh Anganakurussi
Rajesh Anganakurussi is a senior manager in Digital Transformation (DT) group under Enterprise Architecture with Boeing. DT is a complete business transformation designed to change the way we build and deliver software at Boeing to help us sharpen and accelerate to meet enterprise-wide goals. Rajesh currently is leading the roll out of the DT program in India. Previously he led the Enterprise Cloud Services offering at Boeing India.
Rajesh has been with the IT industry for over 20 years and has diverse global experience with a proven track record of leading and growing large delivery units. He has demonstrated cross-cultural leadership in IT consulting, having worked with organizations like Sabre, Sun Microsystems, IBM, CSC in areas such as Digital Transformation, Cloud Solutions, Engineering and Services. Rajesh has been involved in agile transformation in his previous organizations and is very passionate about agile and digital transformation. In his previous organization, he owned the strategy and roadmap for a key cloud offering and managed the solution and offering development throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition. He has also been involved in strategic offshoring for various customers across the globe helping them unlock value and bring in significant cost savings.
Rajesh has a Bachelors in Technology in Electrical and Electronics engineering and has done his executive management program from IIM Bangalore. He is a keen follower of technology trends and is also PMP certified, IBM certified Cloud Solution advisor, certified Product Owner and Scrum Master. He is an avid squash player and also likes running and biking in his free time.
Sujatha Doreswamy
As Vice President of ShS operations management and Business services Leader, Sujatha has lead shared services teams across F&A, Supply Chain, HR & Digital Content Management.
Over the last few years, she has established a successful shift in Bosch’s business model through - Platform Design & Development, Analytics & Automation integration and Service enhancements (Transition towards Knowledge Services).
In her previous role as Business Domain Owner for RBEI Mass Transportation Solutions, she has defined the Market & Product strategy, and its alignment to Government of India’s Smart Cities initiative. In the past, Sujatha has been an integral part of the Corporate IT team for almost 20 years, and has managed implementations for customers across Asia, Americas & Europe.
The Robotic Process Automation initiative has come a full circle and leading it has been a matter of privilege for Sujatha. Since 2016, Bosch has successfully deployed Robotic farm engagements for the Indirect procurement at Bosch, spanning across many countries and multitude of SAP systems. She also strategically positioned Robert Bosch GmbH in winning the SSON Excellence award 2016 for Robotics in November 2016.
Taking a cue from the Gen Y, Sujatha is actively engaged on social channels, listening to innovation-centric conversations and engaging with people through blogs and articles. She has also spoken and presented on Robotic Process Automation and its journey at Bosch at NASSCOM.
Rajnish Khare
Rajnish is a Senior Banking Professional, having 20 years of experience in BFSI Industry.
He is currently, Head Digital Transformation, Social Business & New Media and Mobility Banking and is responsible for Digital, Social & Mobility Strategy for HDFC bank and inculcating Innovation as a culture & using innovation as a strategic differentiator to gain leadership position in chosen markets.
Earlier, he was Chief Innovation Officer for Citibank and prior to that Head - Remote Banking. Digital Payments & Business Innovations, at Standard Chartered Bank, Head New Initiatives in ICICI Bank with a brief stint at Reliance too .
He specializes in Digital, Mobile, Social Strategy Formulations and Execution and has a versatile domain knowledge in BFSI sector encompassing almost all areas and is an emerging technologies expert and enthusiast.
He has extensive depth in Digital, Social, Mobile, Self Service Industry, Digital Payments, Business Innovations, Technology Space, Outsourcing Models, IT Networks set up & management and Purchase/Partner Management.
Aithal Sachidananda
Aithal has 20 years of experience working with global organizations in the Financial and Procurement domains, managing multiple processes, diverse geographies and people of varying background with multiple skill sets. He is Green Belt Certified and Black Belt Trained.
For the last two years, Aithal has been Senior Director, Finance Operations and head of the Honeywell Global Finance Center, consisting of 850+ finance professionals providing support across all finance processes for Honeywell businesses globally. He was instrumental in setting up the Center and setting up the Co-Located Model of Service Delivery with Cap Gemini who manage the Transactional Processing Support for Accounts Payable, General Accounting and Travel & Expense Management for Honeywell globally. He is also responsible for the Captive Operations consisting of FPA, Controllership, Accounts Receivable, Project Management , Finance Operations, Audit and Internal Controls. He is the single Point of Contact for all service delivery from the Global Finance Center and is also responsible for integrating the Global Finance Center with Regional Finance Centers.
Nitin Agrawal
Nitin Agrawal leads the implementation of Robotic Process Automation in HSBC’s Global Service Centres (GSCs) in 7 countries, with over 40,000 employees. His role involves leadership in establishing the right governance and capability for Robotics, and delivery of effective automation solutions.
Nitin joined HSBC in 2005, and has worked in multiple geographies and entities across the Americas, Asia-Pacific and the Middle-East in a variety of change and transformation-oriented leadership roles. Prior to this, he worked with Wipro and GE Capital in Operations and Quality Management roles. He is a certified Six Sigma Black Belt, and an experienced Master Black Belt.
Nitin is based out of Hyderabad, India.
Ashish Kumar Jha
Ashish in his current role leads implementation of Robotics Process Automation in HSBC for Payments business services spread across multiple regions and GSC. His role involves ensuring solution delivery is “fit for purpose” and delivers the promised design and outcome in the most Agile manner.
Ashish joined HSBC in 2014 and has worked on several transformation and streamlining programs and projects across geography. Prior to this role, he has worked with Tesco and Unisys leading global change and transformation programs in IT and Business. He is an Agile PM practitioner and holds accreditation in Portfolio, Program and Project Management.
Ashish is based out of Hyderabad, India.
Sudhir Sen
Sudhir has industry leading expertise in Robotic Process Automation (RPA) and implementations focused on cognitive and strategic automation solutions using Jiffy bots.
He has spent more than a decade in Data and Analytics and has experience in various leadership roles managing large Data and Analytics portfolios driving innovation and strategy for clients, advocating the use of Data and Analytics solutions to clients in RPA.
Guy Kirkwood
Guy Kirkwood is Chief Evangelist at UiPath, the leading RPA vendor. He has 20 years' experience in outsourcing and a particular interest in the future of shared services and BPO. He is a writer and presenter on RPA, cognitive and AI.
@guykirkwood
Vishal Dogra
Rajesh Krishnaswamy
Balaji Hariharan
Manish Bharti
Manish Bharti is Sales Leader at UiPath. He brings in 21 years of global techno- businesses experiences with his current focus on working with large enterprises on their transformation journey involving RPA, Cognitive & AI.
In his current role as a Revenue Officer, he is responsible for building top line revenues and drive customer acquisitions and delight. Manish is an alumnus of IIM-B & HBS
The Agenda
RPA & Cognitive Congress Bangalore is assembling leading service delivery and automation professionals for frank and pragmatic discussion about RPA, the benefits and opportunities of this technology, and the real-world challenges they’re facing in implementation.
Download the Agenda
Headline Partner
Automation Anywhere
Website: www.automationanywhere.com
Automation Anywhere is the global leader in delivering the most advanced, enterprise-grade, cognitive Robotic Process Automation (RPA) platform capable of automating any business process. The platform enables enterprises throughout the world to create digital workforces that manage and scale business processes faster, with near-zero error rates, while dramatically reducing operational costs. We believe that people who have more time to create, think, and discover build great companies. It’s why we’ve dedicated more than a decade to providing the world’s best RPA technology to leading financial services, BPO, healthcare, technology, and insurance companies—to name a few—across more than 90 countries.
Associate Partner
UiPath
Website: www.uipath.com
UiPath is a leading provider of Robotic Process Automation technology enabling global enterprises to design, deploy and manage a full-fledged robotic workforce that mimics employees in administering rules-based tasks and frees them from the daily routine of rote work. The UiPath RPA computing platform is dedicated to automate business processes. It provides process modelling, change management, deployment management, access control, remote execution and scheduling, execution monitoring, auditing and analytics in full compliance with enterprise security and governance best practices.
For more information, please visit: http://www.uipath.com.
Event Partners
Option3.io
Website: http://option3.io
Option3 is a niche automation and data analytics product company. We are a trusted partner for large global organizations to automate complex tasks that require deep cognitive capabilities and that do not typically fall under traditional rule based automation. Powered by cognitive bots, JiffyRPA the flagship RPA product of Option3 provides everything you need to implement a continuous automation framework. The self-learning bots learn from user actions and make cognitive decisions for day to day processes.
Running up to 50 self-learning robots per machine, deploying machine learning algorithms to auto-rectify data input errors and making human like decisions, JiffyRPA allows highly complicated processes to be automated.
We at Option3 believe that RPA should not be treated as a tactical solution. Given the dynamic changes that business processes undergo, RPA solutions need the agility to adapt to the business process without having to spend a lot of effort on bot maintenance. Our focus continues to be in creating a larger benefit that will improve quality of service to our customers, better utilization of workforce and add value to their existing business processes.
Kryon Systems
Website: www.kryonsystems.com
Kryon Systems delivers innovative, intelligent Robotic Process Automation (RPA) solutions enabling digital transformation for enterprises. Using patented visual and deep learning technologies, our flagship platform, Leo, allows companies to automate business processes quickly and easily, for immediate productivity gains, near zero error rates, reduced costs and significant ROI results. Leo supports both virtual and human workforces alike, facilitating the efficient and accurate execution of business processes on any enterprise application. The Leo RPA platform can be leveraged for both unattended (virtual machine) and attended (desktop) automation as well as Hybrid Automation where there is interaction between the virtual and human workforce providing a greater ROI on automation investments and delivering corporate-wide business process improvement. Join numerous Fortune 500 organizations who are benefitting from considerable cost savings, improved efficiencies, and reduced errors using Kryon’s RPA platform.
KPMG
Website: www.kpmg.com
KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune and Vadodara. KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
Softomotive
Website: www.softomotive.com
Softomotive is a world - class Robotic Process Automation (RPA) technology provider, trusted by more than 7,000 companies worldwide. Operating in the software automation market since 2005, Softomotive offers the most reliable and scalable automation solutions, bridging the gap between best-of-breed technology and continuous innovation to deliver true business transformation. The company provides a powerful automation platform that enables organizations to develop, manage and track their own digital workforce.
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Venue
The Leela Palace Bengaluru, 23, HAL Airport Road, Bengaluru, 560 008 India.
The Leela Palace Bengaluru has garnered innumerable awards and accolades since its opening in 2001 and till date remains the only destination hotel in Bengaluru. The hotel has 357 luxurious guestrooms, multiple dining options and extensive banqueting and conferencing venues. The Collonade provides a world-class shopping experience and the luxuriously designed spa and a state-of-the-art fitness centre makes the hotel the first choice for business and leisure travellers.
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