Nitin Agrawal leads the implementation of Robotic Process Automation in HSBC’s Global Service Centres (GSCs) in 7 countries, with over 40,000 employees. His role involves leadership in establishing the right governance and capability for Robotics, and delivery of effective automation solutions.

Nitin joined HSBC in 2005, and has worked in multiple geographies and entities across the Americas, Asia-Pacific and the Middle-East in a variety of change and transformation-oriented leadership roles. Prior to this, he worked with Wipro and GE Capital in Operations and Quality Management roles. He is a certified Six Sigma Black Belt, and an experienced Master Black Belt.

 Nitin is based out of Hyderabad, India.