- Learn how to develop a patient-centric claims management strategy that prioritizes inclusivity and transparency.
- Explore best practices for managing inpatient claims so as to enhance the patient experience.
- Understand the importance of inclusive claim management strategies in achieving payment integrity goals.
![](https://kisacoresearch.com/sites/default/files/styles/panopoly_image_square/public/speakers/cgm_headshot.jpg?itok=BgYg8j2B&c=7a23d5b61fef4c45510877cdd4477737)
Conor McCauley
My name is Conor McCauley. I am the Director of Payment Integrity Clinical Capabilities at Highmark. Being a Critical Care nurse, it is easy to see there are issues surrounding healthcare funding. Inserting clinical insights into reimbursement methodologies can lead to affordability and improved patient outcomes. Clinicians are well positioned to make a difference here. My passion is developing an engaged team, effective processes, and surrounding clinicians with the right technology, data, and market insights so they can work at the top of their licensure.
![](https://kisacoresearch.com/sites/default/files/styles/panopoly_image_square/public/speakers/drew_satriano_-_headshot.jpg?itok=j7cQsiZn&c=7f8edbf0548e8fbd8ccca3365fbffe40)
Drew Satriano
Drew Satriano, a seasoned professional with an MBA, CPA, CFE, and JD, brings extensive expertise in payment integrity, accounting, auditing, and legal matters within regulated environments. Notably, he has spearheaded innovative initiatives resulting in a 968% increase in savings since 2014. His recent focus includes leveraging AI and technology for enhanced accuracy and efficiency in provider payment processes.