- Explore a detailed case study of Trinity Health’s Lean Daily Management Training Effectiveness Dashboard, showcasing its methodology for measuring Revenue Cycle knowledge transfer and proficiency.
- Learn vendor-agnostic tools and strategies applied across 17 Health Information Systems (HIS), utilizing the Kirkpatrick Model of Assessment and insights from training over 8,000 professionals.
- Dive deep into advanced assessment techniques for Revenue Cycle training and gain a practical Journey Map to evaluate and enhance training effectiveness, starting from your organization’s current state.
Speaker(s):
Edward B. Thomas MBA/MSW
Director, Enterprise Revenue Cycle Training & Deployment
Trinity Health (HQ Michigan)