- Discuss assessing and selecting the right technologies (e.g., EHRs, automation tools, AI, and analytics platforms) that align with an organization’s RCM needs and overall goals, considering factors like cost, scalability, and ease of integration.
- Explore the technical challenges of integrating diverse technologies into existing RCM workflows, including data interoperability and system compatibility.
- Address the human element of technology adoption, focusing on how to manage change within the organization, train staff effectively, and foster a culture of innovation to ensure successful implementation.
- Discuss how to measure new technologies and return on investment (ROI), including key metrics like reduced Days in AR, increased collection rates, improved patient satisfaction, and cost savings.
Session Topics:
Revenue Cycle Management
Speaker(s):
Brennan John
Director, Revenue Cycle
Intermountain Health